According to meroJob.com's research, the chances of getting jobs after taking this training is 80%.

Front Office Excellence

Aims and Objectives:

• Equipping the participants with the techniques required in providing quality front office services;
• Enhancing soft skills required to perform the job effectively; and
• Developing the right mindset and positive attitude for the better quality services and Customer Care.

 Course Content:

• Roles and functions of Front Line employees
• Techniques of Meeting/Greeting people
• Grooming & Self-Image Development
• Communication and Interpersonal Skills
• Telephone Handling Technique
• Confidence Building Exercise
• Speech Enhancement
• Record Keeping and Reporting
• Dealing with easy and difficult Customer
• Maintaining a friendly office environment
• Self Assessment & Preparation for the Job
• Know yourself and be prepared
  • Personal Grooming and Personality Enhancements
  • Effective Communication Skills
  • Cover letter and Resume Writing
  • Job hunting Techniques
  • Preparation for Selection processes
  • Interview Success

At the end of training, participants will be awarded with certificate.

Trainees will get enough support for job placement and professional career management.